Quality and responsibility

Dogs' well-being is always our top priority at PrimaDog. We firmly believe that canine well-being starts at the food bowl, which is why we only use top-quality ingredients to make our products. The recipes of all our foods were designed by professionals to meet your dog's daily requirements. We aim to ensure that when you buy PrimaDog products, you can be sure that you are offering your dog the best possible care and nutrition based on your dog's natural requirements.  

PrimaDog's products have been thoroughly researched, and our partner factories are certified and audited. The factories use ISO 9001 and HACCP quality control systems. PrimaDog employs several dog-owners, and that is why we only make products that we would be willing to give to our own dogs.

Countries where our products are manufactured

Dry foods and wet foods

All of PrimaDog's recipes and products are designed in Finland. In 2016, we purchased a dog-food factory in Estonia where we currently manufacture PrimaDog meals and sausages. Having our own factory enables us to ensure strict quality control, while the more local ingredients and shorter delivery times help us to ensure a more even standard of quality in our products. The meat used in the sausages and meals originates in the Nordic and Baltic countries. Only the lamb comes from further afield – it is imported from New Zealand.

PrimaDog dry food is manufactured at our factory in the Czech Republic. The factory employs experts who have done decades of research into developing pet foods, and PrimaDog has access to their expertise when it designs PrimaDog dry foods. The factory makes sure that it maintains modern production equipment and a high standard of personnel competence. Some of PrimaDog's inventories are also located at our factory in the Czech Republic, enabling us to offer better logistics for customers in southern Europe. The meat for the dry foods originates in the Czech Republic and Germany, except for the venison and lamb, which comes from New Zealand. We fish our salmon in Norwegian and Scottish waters.

Treats and chewbones

PrimaDog's range of treats is constantly updated, and we produce our treats in Europe whenever possible. The Wild Bites range of treats is made at our factory in the Czech Republic, while our Rough Fillets and Rough Chunks treats are made in Germany.

Our dried meat products (such as the fillet products) come from carefully selected Chinese factories with traceable and certified production systems (such as the ISO 9001 quality control certificate and the HACCP system). We regularly audit the factories and suppliers.

Our company has a self-monitoring system as well as product and quality specifications for every product to be manufactured. We also monitor the consistent quality of our products and possible deviations through laboratory testing. The Finnish Food Safety Authority monitors animal feeds and animal feed producers.

 

We want you to be 100% satisfied with our products

Every PrimaDog product comes with a 100% satisfaction guarantee. If you are not completely satisfied with the product you have bought, please contact us using the contact form. 

Every PrimaDog product comes with a 100% satisfaction guarantee

Dogs' well-being is a matter of honour for us, and we aim to ensure that our products always meet our quality standards. You can always contact us about matters related to quality and responsibility using our contact form. We will be happy to tell you more.